March 18, 2020
To our business partners,
The Threaded Fasteners mission is to create value in and for the people we serve, and we are continuing our mission during this time. Every location is open to receive and ship orders, we do not foresee any stop in this service. We do not anticipate any pauses in our supply chain nor our shipments. Our teams are taking every precaution to follow the current CDC regulations as they are updated. Our team is dedicated to serving our customers with the same level of quality that you have come to expect during our 41 years of service.
We have made the following adjustments to our procedures:
Walk In Business: For the safety of our employees and customers our walk-in business is currently paused. We will accept orders by phone, email, EDI, or website requests only and will furnish dock side service pickup for those orders.
Outside Sales: Our outside sales team will be working from our offices to support their local branches. They will continue to provide exceptional service to our customers as needed.
Office Guests: Our teams are asking that people refrain from entering our locations unless previously approved for the safety of our communities.
Shipments: All shipments will continue as scheduled. The safety of our drivers and our customers’ teams are our priority. Each driver has been asked to follow the requested procedures asked of them by customers and to follow all CDC recommended hygiene practices.
In closing, our mission has never been more relevant to these times, we will continue to create value in and for the people we serve. To all our employee owners and business partners our commitment remains the same. We are not expecting any disruption regarding the delivery of any of our products or services. We are monitoring all local, state, and federal authority’s recommendations regarding
COVID-19 and will follow those accordingly for us to make fact-based decisions.
President,
Billy Duren