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Knowledge Center

Letter from the President – January 2026

Our 2025 has been an incredibly successful year. Records broken month after month and bells ringing from Orlando to Lewisville and everywhere in between. So as we close out the year, I want to say THANK YOU. Without your commitment to create value in and for the people we serve, the growth, wins, milestones, and moments of 2025 would not have been possible. We didn’t just hit goals, we raised the standards.

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Letter from the President – November 2025

This Thanksgiving, I want each of you to hear my heart: I am truly grateful for you. For how you show up. For how you care for each other. For how you serve our employee-owners, our customers, and our communities. And for the way you embody the spirit of gratitude in the midst of both joy and sorrow.

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Letter from the President – July 2025

This Friday, July 4th, we will celebrate Independence Day to commemorate the adoption of the Declaration of Independence on July 4, 1776. This historic document declared the thirteen American colonies as independent from British rule, marking the birth of the United States as a sovereign nation.

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Letter from the President – October 2024

This year, many of our employee-owners gathered in the Banquet Hall at the Battle House Hotel in Mobile to celebrate our 45th Anniversary. That night, after a lengthy description of our offerings, our COO, Jerrad Douberly, said, “Who’s got it better than we do?” What a night!

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